Multi-Channel Support

Deliver recommendations across the web and email

Newsletter Sign Up

  • This field is for validation purposes and should be left unchanged.

Keeping customers engaged everywhere

Using 4-Tell’s multi-channel support system you can be sure to offer the best shopping experience possible regardless of device or location. Our personalization products work across mobile, web, and email channels to create an endless user experience that helps drive sales and user happiness up.

Fun fact: Nearly 100% of all transactional emails are opened.

Connect with your customers across multiple channels

Drive Sales on the Web

Personal product recommendations

Using 4-Tell’s advanced recommendation system and powerful plugins, every visit to your store can be unique and personal. Help make your customers feel like you know them personally by automatically showcasing recommended products based on their unique browsing history and purchasing behavior.

Personalize your customers entire experience

Improve your customers user experience across their entire journey. 4-Tell’s recommendation systems works from the moment a customer enters your site and continues throughout the entire sales funnel, generating real time recommendations all along the way. Customize home pages, product, category, shopping carts, search, error, out-of-stock and much more.

Cross-sell, up-sell and more…

Help increase your conversions and increase your average order value by allowing your customers to easily find new products. Easily help your customers find products they love by providing recommended cross-sell or related product suggestions.

Re-engage in Email 

With automated delivery of personalized email to your customers you can be sure to your customers will come back for more. Email recommendations are sent out at key points in the sales process to help encourage your customers to return to your ecommerce store.

Abandoned cart email

Follow up with customers about products you know they are interested in but maybe didn’t convert. Personalized abandoned cart email can be sent to customers to pick up where they left off either with a direct link to the product they abandoned or even with similar product recommendations.

Order follow up email

Building up customer loyalty is key to driving repeat sales, help foster that loyalty with successful order followup email. By setting up follow up email for successful product sales you can help customers discover similar items or accessory items they may have missed.

‘We miss you’ email

Give your customers a reason to come back to your store by including highly relevant and personalized product recommendations in ‘we miss you’ email. 4-Tell’s recommendation system automatically shows items each shopper will be most interested in to re-engage and bring them back to your store.

Why Personalize Recommendations?

1:1 Real-Time Personalization

4-Tells advanced personalization system builds a unique profile for each and every customer in your store. By knowing the brands your customers love, the categories they shop, their purchase history and what they have browsed in the past, we build custom tailored recommendations that drive sales.

Real-time Recommendations

Keeping your customers engaged and focused on your products in real time is essential for driving more sales. 4-Tell’s self-learning recommendation engine works in real-time, detecting customer behavior, viewing habits and updating recommendations in the blink of an eye.

Simple Integration

4-Tell integrates with ALL ecommerce and email platforms, allowing you to quickly get and and running in no time at all. For the most popular platforms, we’ve built powerful plug-ins to speed integration even further and an amazing technical support team to ensure a smooth setup.

Powerful Analytics

4-Tell’s powerful dashboard provides real time in-depth information about every product and every customer to your store. Our detailed analytics reporting tools help you keep you informed about every aspect of your store no matter where you are.

Real Client Success

Integration with all major Ecommerce Platforms

4-Tell integrates with ALL ecommerce and email platforms. For the most popular platforms, we’ve built powerful plug-ins to speed integration.

The 4-Tell advantage

Learn more about all the features within 4-Tells system that can help bring your ecommerce store to the next level.

Double Digit Increases in Sales

Across all our clients we typically impact sales by more than 17%

Personalized Customer Experiences

Every recommendation is delivered based on user preference, history, and insight

Powerful Merchandising Control

Our analytics automatically self-optimize and we enable full merchandising control for each customer

Multi-Channel Support

We deliver our recommendations on web and email while optimizing for the mobile user

Targeted Customer Engagement

Improving time on site and products viewed is a critical connector to customer loyalty

Insight into Customer Behavior

Our product dashboard provides critical insights as you look to manage your business