Targeted Customer Engagement

Improving time on site and products viewed

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targeted engagement

Helping your customers find new products fast

Targeted engagement is key to user experience. It keeps your customers interacting with your store – both online and in store. By using 4-Tell’s multi-channel recommendation system you can be sure to keep your customers coming back for more. Our system keeps your customers engaged by getting to know the unique browsing and buying behavior of every visitor to your store, building individual customer profiles and predicting products they might be interested in.

On average, shoppers who click on 4-Tell recommendations spend 5 times longer shopping, and spend 14.9% more.

Increase customer engagement by using 4-Tell's Recommendations

Drive Sales on the Web

Personal product recommendations

Using 4-Tell’s advanced recommendation system and powerful plugins, every visit to your store can be unique and personal. Help make your customers feel like you know them personally by automatically showcasing recommended products based on their unique browsing history and purchasing behavior.

Personalize your customers entire experience

Improve your targeted engagement and you will improve your customer’s user experience. 4-Tell’s recommendation systems works from the moment a customer enters your site and continues throughout the entire sales funnel, generating real time recommendations all along the way. Customize homepages, product, category, shopping carts, search, error, out-of-stock and much more.

targeted engagement

Recommend Similar Products

Up-sell

Help increase your conversions and average order value with targeted engagement. Allow your customers to easily find new, higher priced products. By using 4-Tells customization features you can guarantee your customers are being offered the best products for your bottom line. Targeted engagement delivers big for your business.

Cross-sell

Never lose a customer on a product page again! By offering personally recommended cross-sell items on each of your product areas you can be sure your customers are going to find something they love.

Complete the look

Not only can you up-sell and cross-sell items you can even link specific products together to help customers find the perfect accessory or related items easily. The “Complete The Look” feature allows you to group items together into complete fashion packages, thereby making it extraordinarily easy for your customers to find that perfect outfit!

Customer Preferences personalization products targeted engagement

Follow up with product recommendations

With automated delivery of personalized emails to your customers you can be sure to your customers will come back for more. Email recommendations are sent out at key points in the sales process to help encourage your customers to return to your ecommerce store.

Abandoned cart emails

Follow up with customers about products you know they are interested in but maybe didn’t convert. Personalized abandoned cart emails can be sent to customers to pick up where they left off either with a direct link to the product they abandoned or even with similar product recommendations.

Order follow up emails

Building up customer loyalty is key to driving repeat sales, help foster that loyalty with successful order followup emails. By setting up follow up emails for successful product sales you can help customers discover similar items or accessory items they may have missed.

We miss you emails

Give your customers a reason to come back to your store by automatically sending a ‘we miss you’ email containing highly relevant and personalized product recommendations.

personalization products targeted engagement

Why Personalize Recommendations?

1:1 Real-Time Personalization

4-Tells advanced personalization system builds a unique profile for each and every customer in your store. By knowing the brands your customers love, the categories they shop, their purchase history and what they have browsed in the past, we build custom tailored recommendations that drive sales.

Real-time Recommendations

Keeping your customers engaged and focused on your products in real time is essential for driving more sales. 4-Tell’s self-learning recommendation engine works in real-time, detecting customer behavior, viewing habits and updating recommendations in the blink of an eye.

Simple Integration

4-Tell integrates with ALL ecommerce and email platforms, allowing you to quickly get and and running in no time at all. For the most popular platforms, we’ve built powerful plug-ins to speed integration even further and an amazing technical support team to ensure a smooth setup.

Powerful Analytics

4-Tell’s powerful dashboard provides real time in-depth information about every product and every customer to your store. Our detailed analytics reporting tools help you keep you informed about every aspect of your store no matter where you are.

Real Client Success

Integration with all major Ecommerce Platforms

4-Tell integrates with ALL ecommerce and email platforms. For the most popular platforms, we’ve built powerful plug-ins to speed integration.

The 4-Tell advantage

Learn more about all the features within 4-Tell’s system to help bring your ecommerce store to the next level.